Sponsoring Murcar Links

Can I be a Sponsor?

Yes. Anybody can be a Sponsor. You will need either (a) a PayPal account, or (b) a debit or credit card. You will be asked for your details when you pledge to a project.

How do I make a pledge?

Simply hit the 'Sponsor This Project' button at the right-hand side of the page and follow the on-screen instructions.

When will I be charged?

Projects can accept PayPal or payment cards. If the project you pledge to achieves its minimum needed, your card or Paypal account will be charged after the project deadline - which can be seen on the project page. If the project is unsuccessful no money changes hands, so your card/account is not charged. After the project deadline, PayPal payments take up to 24 hours to process, and card payments take up to 7 days.

What happens if a project does not achieve its minimum needed?

Nothing! No money changes hands. This is all-or-nothing funding.

Can I pledge anonymously?

Yes. When you make a pledge you will be given the option of displaying:

  1. your name and the value of you pledge;
  2. just your name; or
  3. remaining completely anonymous.

Please note that you will not be anonymous to the Crafter - only to the public.

Is the value of my pledge made public?

Not automatically. We leave it entirely up to you to decide whether your name and contribution should be displayed as described above.

Will you notify me if the campaign is successful?

Yes. You will receive an email regardless of whether the campaign is successful or not.

Can I change my pledge?

You will not be allowed to amend an existing donation but you can add another one.

How do I change my credit card details before funding ends?

Please visit PayPal and log in to change your credit card details. If you paid directly by card, please get in touch with Hubbub at info@hubbub.net

What happens if my credit card is declined?

Don’t worry, if this happens you will be sent a re-pledge link so you can make sure you have the necessary funds available and re-donate.

Rewards

Can I change my reward selection?

Sorry, no. Murcar Links need to be able to manage the quantity of their rewards so changes could cause problems for them. You can make another pledge if there is a reward you particularly want.

Can I get a reward if I live in a different country?

Yes. But Sponsors are encouraged to select a higher donation level to counter the postage and packaging cost incurred to the Crafters in the process of sending out rewards.

When will my reward be delivered?

If the campaign is successful, your reward will be delivered at the approximate delivery date stated on the campaign page. If you would like more information, you can contact Murcar Links directly through our contact page.

What do I do if the rewards haven't yet been delivered?

The delivery of rewards is a tough part of the crowdfunding process, especially where there are large numbers of rewards to send out or they have problems with the organisations producing their rewards. We will communicate any problems to you and we ask for your understanding here. However, if you wish to inquire further, you can contact us directly through our contact page.

Pledges

Can I be a Sponsor?

Yes. Anybody can be a Sponsor. You will need either (a) a PayPal account, or (b) a debit or credit card. The project owner decides which of these two methods of payment they will accept (or both), so the payment choices rest with them. You will be asked for your details when you pledge to a project.

How do I make a pledge?

Simply find a project you like and hit the 'Sponsor This Project' button at the right-hand side of the page and follow the on-screen instructions.

When will I be charged?

Your card or PayPal account will be charged after the project fundraising deadline but only if the project you pledge to achieve its minimum needed by this date.

If the project is unsuccessful no money changes hands, so your card/account is not charged.

What happens if a project does not achieve its minimum needed?

Nothing! No money changes hands. This is all-or-nothing funding.

Can I pledge anonymously?

Yes. When you make a pledge you will be given the option of displaying:

  • your name and the value of you pledge;
  • just your name; or
  • remaining completely anonymous.

Please note that you will not be anonymous to the Creator - only to the public.

Is the value of my pledge made public?

Not automatically. We leave it entirely up to you to decide whether your name and contribution should be displayed as described above.

What info about me do you give to the Creator?

Creators see your username, the size of your donation, and the reward you've selected. If their project is successful, we'll also give the Creator your email address so that they can contact you regarding your rewards.

Will you notify me if a project I'm sponsoring is successful?

Yes. You will receive an email regardless of whether the project is successful or not.

Can I change my pledge?

You will not be allowed to amend an existing donation but you can add another one.

How do I change my credit card details before funding ends?

Please visit PayPal and log in to change your credit card details. If you paid directly by card, please get in touch with us at info@hubbub.net

Can I cancel my pledge?

When you make a pledge you make a commitment to that Creator. We, and the Creator, would really appreciate it if you don't cancel your pledge. If you really really must, you can do so through the PayPal website.

What happens if my credit card is declined?

Don’t worry, if this happens you will be sent a re-pledge link so you can make sure you have the necessary funds available and re-donate.

Rewards

Can I change my reward selection?

Sorry, no. Creators need to be able to manage the quantity of their rewards so changes could cause problems for them. You can make another pledge if there is a reward you particularly want.

Can I get a reward if I live in a different country?

Yes. But Sponsors are encouraged to select a higher donation level to counter the postage and packaging cost incurred to the Creators in the process of sending out rewards.

When will my reward be delivered?

If a project is successful, your reward will be delivered at the approximate delivery date stated on the Creator's project page. If you would like more information, you can contact the Creator directly through their profile or project page.

What do I do if the rewards haven't yet been delivered?

The delivery of rewards is a tough part of the process for Creators, especially where there are large numbers of rewards to send out or they have problems with the organisations producing their rewards. Hopefully, they will communicate any problems to you and we ask for your understanding here. However, if you wish to inquire further, you can contact the Creator directly through their profile or project page.

Responsibilities

Can I trust Creators?

In terms of a Creator's ability to deliver, it's up to them to make the case that they can successfully bring their project to life. A creator will find it very difficult to raise funds for a project without enlisting the support of individuals in their network, as well as related organisations, and their institution.

In many cases, you will know the project creator, or you heard about the project from a trusted source. Obviously, in these cases, you will have fewer problems of trust. The advantage of our focus on registered students is that it's very difficult for these to avoid detection and institutional redress.

Creators are encouraged to share links to their personal websites, Facebook groups and Twitter feeds as well as any pages that show work related to the project, or past projects. Still not sure? Ask the Creator a question via their profile or project page. At the end of the day, we leave it to your judgement. If you spot anything you think looks suspicious, there is a button on every project page where you can report suspicious projects.

How can I get more info about a project?

Most people will be happy with the information provided in the proposal and video. Short of visiting the Creator's website, you can ask them directly! You can contact the Creator directly through their profile or project page. If you have already sponsored a project and you would like to make your question public, you can post a comment on the project. The Creator will be notified by email when you do.

Will projects be completed as described?

In terms of a Creator's ability to deliver, it's up to them to make the case that they can successfully bring their project to life. Part of the Creator's job is earning the trust of Sponsors, especially those who don't personally know them.

What do I do if the rewards haven't yet been delivered?

The delivery of rewards is a tough part of the process for Creators, especially where there are large numbers of rewards to send out or they have problems with the organisations producing their rewards. Hopefully, they will communicate any problems to you and we ask for your understanding here. However, if you wish to inquire further, you can contact the Creator directly through their profile or project page.

In very rare instances, you may wish to request a refund from a Creator. You can view the Creator's refund policy on the payment page, before making a pledge.